Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
razorline.com
I ran this command:
tellmail ssl_update
It produced this output:
SurgeMail Version 7.4e-1, Built Dec 23 2019 23:02:47, Platform Linux_64
Key OK, email=trial@netwinsite.com, Expires in 28 days active=0 updates=26/Jul/2022
Update starting
Update domain relay
Existing cert check: relay Self signed certificate /CN=relay
Got newAccount = https://acme-v02.api.letsencrypt.org/acme/new-acct
Account status: Account found/created https://acme-v02.api.letsencrypt.org/acme/acct/137899610
acme_neworder failed relay response: {
"type": "urn:ietf:params:acme:error:rejectedIdentifier",
"detail": "Error creating new order :: Cannot issue for "relay": Domain name needs at least one dot",
"status": 400
}
Update finished, 0 good, 1 bad
My web server is (include version):
SurgeMail Ver 7.4e-1
The operating system my web server runs on is (include version):
Ubuntu 16.04.12
My hosting provider, if applicable, is:
Me
I can login to a root shell on my machine (yes or no, or I don't know):
Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
Not using certbot