Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: 4kit.org
It's owned by Network Solutions, and they have their own HTTPS support that they sell. But I want to use Let's Encrypt.
HOWEVER, I don't see Network Solutions even listed on the hosting providers page (Does My Hosting Provider Offer HTTPS?). Anyone know if they support us or not? Maybe I can find out and update the providers page?
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
Evidently Network Solutions would rather make money than support a 3rd party like Let's Encrypt.
So it looks like we need to update the hosting providers page.
Anyone want to help me with that?
Their bot pointed me to this blurb:
"Network Solutions does not specifically support Let's Encrypt SSL certificates. Instead, we offer our own range of SSL certificates that you can purchase and manage through your account.
Our SSL certificates come with various validation types and easy setup through the Account Manager, including domain validation, organization validation, and extended validation options.
If you want to secure your site with SSL via Network Solutions, you can purchase and configure SSL certificates directly through us."
Getting a certificate usually isn't really the problem. With shared hosting it's the installation step that is the most restricting. Your hosting provider needs to somehow enable the users to install a third party certificate. There may or may not be a way to do that.
If it turns out to be impossible I recommend changing hosting provider which actually lives in 2026 and offers free certificates with every plan.
That website is run by the EFF and the page you linked to has instructions at the bottom for submitting corrections.
I am assuming you just missed that as the instructions are pretty clear.
The EFF maintains Certbot which is a popular ACME Client for getting certs from Let's Encrypt which is an ACME Server run by the ISRG. There are many ACME Clients and a variety of ACME Servers.