Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: survtapp.com
My web server is (include version): Apache
The operating system my web server runs on is (include version): Ubuntu 20.04
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don't know): YES
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): 0.40.0
I was able to renew the letsencrypt certificate but I get this error on whynopadlock.com:
You have an invalid or missing intermediate (bundle) certificate. This may not break your padlock on all browsers, but will on others. Please contact your SSL Vendor for assistance with this error.
In /etc/apache2/sites-available/000-default-le-ssl.conf - I've mentioned:
ServerName survtapp.com
SSLCertificateFile /etc/letsencrypt/live/survtapp.com-0001/fullchain.pem
SSLCertificateKeyFile /etc/letsencrypt/live/survtapp.com-0001/privkey.pem
Include /etc/letsencrypt/options-ssl-apache.conf
Please suggest how to fix this.
I've downloaded: lets-encrypt-r3-cross-signed.cer & lets-encrypt-r3.cer - but where do I upload them?
TIA!