SERVFAIL looking up CAA with certbot

Hi all,

Read through many of the forum topics here on this subject but still not able to find a resolution. Just trying to get a cert issued for my domain. Running the latest certbot on a brand new Ubuntu Digital Ocean droplet. Ran the following command:

certbot -d --manual --preferred-challenges dns certonly

And got back:

Type:   connection
Detail: DNS problem: SERVFAIL looking up CAA for

Trying to figure out exactly what’s going wrong, as I have an A record pointing to the public IP and the www subdomain resolves as well. I’m using NameBright for my DNS provider, which I’ve seen in other posts may be an issue.

Any insight would be appreciated. Thanks so much!

Hi @kkoppenhaver,

The CAA problem is exclusively with the DNS provider and doesn’t mean that you’ve done anything wrong. Unfortunately, it also means that there is nothing you can do to fix the problem other than using either a different DNS provider or a different authentication method, unless you can persuade the DNS provider to take action to fix things.

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