Renewal of Certificate


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


Please answer the questions fully. An “I don’t know” is also a valid answer, but you need to give us more to go with. We can’t help you like this…


Hi @Longpockets

your site doesn’t work. -> timeout.

If you want to renew your certificate, you must allow access to port 80 / http, if you use the integrated synology - client with http-01 - challenge.


I can’t see what your exact issue is with renewing, but in my experience, the main reason people have issues renewing is because the HTTPS port is already in use.
Therefore try stoping the webserver service i.e apache, run the the letsencrypt renew command, then start apache again.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.