Renewal help - Getting Unauthorised when trying to renew

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: tayzee.xyz

I ran this command: letsencrypt renew && postfix reload && dovecot reload && systemctl restart nginx

It produced this output:
2017-10-12 09:12:17,519:WARNING:letsencrypt.cli:Attempting to renew cert from /etc/letsencrypt/renewal/tayzee.xyz.conf produced an unexpected error: Failed authorization procedure. tayzee.xyz (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://tayzee.xyz/.well-known/acme-challenge/PPX4sH5Hf1BQlJUEKmMMA1eXYDqWdiWR58Ls40hmfvM:
<ht”, ownserv.tayzee.xyz (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://ownserv.tayzee.xyz/.well-known/acme-challenge/NF-k-YQwAyZj9oY2GOOuHLFLTCmsLr93INdieS4p3po:
<ht”, www.tayzee.xyz (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.tayzee.xyz/.well-known/acme-challenge/NugE4NliaZpbisqiO11mFWTuFO67QahhEWJA5Viaa1E:
<ht”. Skipping.

The following certs are not due for renewal yet:
/etc/letsencrypt/live/bynurock.com/fullchain.pem (skipped)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/tayzee.xyz/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)

IMPORTANT NOTES:

  • The following errors were reported by the server:

    Domain: tayzee.xyz
    Type: unauthorized
    Detail: Invalid response from http://tayzee.xyz/.well-known/acme-
    challenge/PPX4sH5Hf1BQlJUEKmMMA1eXYDqWdiWR58Ls40hmfvM: “
    <ht”

    Domain: ownserv.tayzee.xyz
    Type: unauthorized
    Detail: Invalid response from http://ownserv.tayzee.xyz/.well-known
    /acme-challenge/NF-k-YQwAyZj9oY2GOOuHLFLTCmsLr93INdieS4p3po:
    "
    <ht"

    Domain: www.tayzee.xyz
    Type: unauthorized
    Detail: Invalid response from http://www.tayzee.xyz/.well-known
    /acme-challenge/NugE4NliaZpbisqiO11mFWTuFO67QahhEWJA5Viaa1E:
    "
    <ht"

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A record(s) for that domain
    contain(s) the right IP address.

My web server is (include version): nginx version: nginx/1.10.3 (Ubuntu)

The operating system my web server runs on is (include version): ubuntu 16.04

My hosting provider, if applicable, is: linode

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

To give a breakdown of whats happened, previously I was using this box as a single site webhost, so the renewals went through fine, hitting my /var/www/html/.well-known dir. Recently I installed ISPConfig so that i could manage multiple accounts, and that changed my nginx sites and since then I am unable to renew my certificate. I also tried to create my tayzee.xyz domain as an account it ISPConfig and move my .well-known folder from the /var/www/html to the new public html folder assigned by ISPConfig and now I am receiving that error.

Please can someone assist me in how i can go about renewing my cert.

Thanks in advance.
Tay

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.