Renew SSL Free Congregation

Our SSL from LetsEncrypt will expire soon. I need help renewing this SSL. Our web host is Charity Advantage. Network Solutions is our domain registrar.

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

 I ran this command: do not understand this

 It produced this output: do not understand this

 My web server is (include version): do not understand this

 The operating system my web server runs on is (include version): do not understand this

My hosting provider is:

I can login to a root shell on my machine (yes or no, or I don't know): no

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

 The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): do not understand this

You have a couple certificates for and expiring in 9 days.

You also have a certificate for
alone expiring in 68 days.

Who has been handling this for you?


Based on your responses you need to hire a local IT administrator to help you. Your website is running on a Windows server which you presumably already pay someone for. There are several ways to get Let's Encrypt certificate for Windows and your previous IT administrator probably used either win-acme ( which is a command line tools or Certify The Web ( which is a UI.

Note that when you setup your certificate you probably want one that includes both and


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.