Our SSL from LetsEncrypt will expire soon. I need help renewing this SSL. Our web host is Charity Advantage. Network Solutions is our domain registrar.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: freecongregation.org
I ran this command: do not understand this It produced this output: do not understand this My web server is (include version): do not understand this The operating system my web server runs on is (include version): do not understand this
My hosting provider is: charityadvantage.com
I can login to a root shell on my machine (yes or no, or I don't know): no
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): do not understand this