Renew certificate

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My domain is:

I ran this command:
certbot certonly
It produced this output:
http-01 challenge for
Cleaning up challenges
e[31mSome challenges have failed.e[0m
e[0m - The following errors were reported by the server:

Type: connection
Detail: Fetching
Timeout during connect (likely firewall problem)

My web server is (include version): Apache 2.4

The operating system my web server runs on is (include version): Windows Server 2016

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): no

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 1.7.0…

We have certificate which states that its issued by image .
the server is Apache 2.4. I am trying to renew it but looks like due to firewall settings i am not able to renew it. we have enabled port 80 for all incoming request… I am new to this renewal of certificates, pls suggest what can i do inorder to have it working

I can’t open this page, timeout for me as well. (I expected a 404 not found)

You should check your firewall, and you should also check that your A and AAAA dns records are pointing to the right machine.

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