Renew certificate issue

Hi.
I receive the expiration email under my email registration & already renew the let’s encrypt SSL cert to the server & try the new private key at the server which shows the cert. will be expiry on 1 March 2018. But it seems that I can’t get through…

Can you advise whether the registration server name is still valid ??

Please provide at least some of the following details so we can help you:

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

Hi @c17105,

What do you mean by “I can’t get through”? Just that you are still receiving expiration warnings?

Did you note and understand the following part of the warning e-mail?

For details about when we send these emails, please visit https://letsencrypt.org/docs/expiration-emails/. In particular, note that this reminder email is still sent if you’ve obtained a slightly different certificate by adding or removing names. If you’ve replaced this certificate with a newer one that covers more or fewer names than the list above, you may be able to ignore this message.

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