Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
theserver.myasustor.com
I ran this command:
My certificate did not renew.
Tried to get a new one through "Settings, Certificate Manager" in Asustor.
Chose option "Replace existing"
It produced this output:
"The Let's Encrypt certificate for this domain already exists. (Ref. 5008)"
My web server is (include version):
Asustor ADM version 3.5.3 RBH1 (latest) last update 17-11-2020
The operating system my web server runs on is (include version):
Asustor ADM version 3.5.3 RBH1 (latest)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I do not know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
Asustor ADM version 3.5.3 RBH1 (latest), Setting, Certificate Manager.
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
Asustor ADM version 3.5.3 RBH1 (latest) last update 17-11-2020
The Asus RT-AC86U was installed two weeks ago.
The router is now set up with Port Forward to the NAS for port 80, 443 and 20,21 .
I can reach the NAS from outside, both 80 and 443, but the "Settings, Manual Connect, EZ router" does not recognize it and show it as "80(TCP), 443(TCP) port disabled"
How can I proceed to get a working certificate in the NAS again?
