Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://dsbot.xyz
I ran this command: sudo certbot --apache -d
It produced this output:
My web server is (include version): ubuntu 16.04
The operating system my web server runs on is (include version): apache2
My hosting provider, if applicable, is: aws lightsaik
I can login to a root shell on my machine (yes or no, or I don’t know): no, before i can connect to my ssh but for some reason now i can not connect to my server
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):i forget the version of certbot
PS : I have successfully installed SSL and it is running. The problem is that after that I cannot connect to my server using SSH and have not had time to download the certificate. if I plan to reinstall the server, can I get the certificate back