Our Internet research lab needs Let’s Encrypt certificates, but most of the sites are subdomains (or sub-sub-domains, etc.) of
byu.edu and we’ve hit rate limits, even before requesting our first certificate, meaning other departments are also using LE. (I presume they must also have difficulty renewing them… but anyway…)
We talked to the Office of IT but they said “nobody is in charge of certificates” (even though I know they’re lying, since BYU has an enterprise contract with DigiCert) – so we don’t know “the right person” to fill out this exemption form: https://docs.google.com/forms/d/e/1FAIpQLSetFLqcyPrnnrom2Kw802ZjukDVex67dOM2g4O8jEbfWFs3dA/viewform
Is it alright if I just fill out the form to the best of my knowledge, since they won’t direct us to the right person?