Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: tiimster.com
I ran this command:
/opt/letsencrypt# certbot-auto renew
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/tiimster.com.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for tiimster.com
Waiting for verification…
Challenge failed for domain tiimster.com
http-01 challenge for tiimster.com
Cleaning up challenges
Attempting to renew cert (tiimster.com) from /etc/letsencrypt/renewal/tiimster.com.conf produced an unexpected error: Some challenges have failed… Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/tiimster.com/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/tiimster.com/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: tiimster.com
Type: unauthorized
Detail: Invalid response from
http://tiimster.com/.well-known/acme-challenge/w6OZkP-oef9YA6exfUyQhEqxNeEY7XPCItSbWleQwQ4
[51.254.214.190]: “\n\n403
Forbidden\n\nForbidden
\n<p”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Apache/2.4.25 (Debian)
The operating system my web server runs on is (include version): Debian GNU/Linux 9
My hosting provider, if applicable, is: VPS chez OVH
I can login to a root shell on my machine (yes or no, or I don’t know): oui
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): non
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):
certbot 0.36.0