Please give your domain name when asking for help


I think this should be a sticky as almost every second or third post is someone asking for help and not telling the community what their domain name is.

There is nothing to hide or be afraid of by putting your true domain here when asking for help.
So please post your correct domain name when asking for help in the community.

  • It will get you a much quicker response and save a lot of wasted time
  • It’s already public if it’s on the internet so what are you trying to hide from?


There is a whole list if questions in a template, for anyone who posts in the “Help” forum … it’s amazing how often it’s not used though :wink:

My domain is:

I ran this command:

It produced this output:

My operating system is (include version):

My web server is(include version):

My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


We should have a sticky on this for sure.


maybe education is needed on certificate transparency and the fact that your domain will end up on a list if you get letsencrypt certificate

completely agree the number of times people aren’t able to articulate TLS workings means that having a “probe under the hood” actually gets problems solved faster (from the chains i have read).


2 posts were split to a new topic: Certificate for cPanel


lost me…sorry…no comprendo


@ganjahji, you posted under “Please give your domain name when asking for help”. This is a thread about explaining the importance of giving your domain name, not a thread meant for asking for help.

Your request for help got moved to

which is now just about your specific issue. The “Please give your domain name when asking for help” topic continues to be about why it’s important for people not to keep their domain name a secret, rather than about anyone’s specific problem (like yours).


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