Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:www.enterpriseindia.net
I ran this command: sudo ./certbot-auto --debug -v --server https://acme-v01.api.letsencrypt.org/directory certonly --webroot -w /var/lib/tomcat8/webapps/nepportal -d www.enterpriseindia.net
It produced this output:
Reporting to user: The following errors were reported by the server:
Domain: www.enterpriseindia.net
Type: unauthorized
Detail: Invalid response from http://www.enterpriseindia.net/.well-known/acme-challenge/HuR7loO0weHbDMPgZOHajqR28SNkLcjw4x1hiyo7jxo: “Apache Tomcat/8.0.32 (Ubuntu) - Error reportH1 {font-family:Tah”
To fix these errors, please make sure that your domain name was entered correctly and the DNS A/AAAA record(s) for that domain contain(s) the right IP address.
Encountered exception:
Traceback (most recent call last):
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 82, in handle_authorizations
self._respond(aauthzrs, resp, best_effort)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 155, in _respond
self._poll_challenges(aauthzrs, chall_update, best_effort)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 226, in _poll_challenges
raise errors.FailedChallenges(all_failed_achalls)
FailedChallenges: Failed authorization procedure. www.enterpriseindia.net (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.enterpriseindia.net/.well-known/acme-challenge/HuR7loO0weHbDMPgZOHajqR28SNkLcjw4x1hiyo7jxo: “Apache Tomcat/8.0.32 (Ubuntu) - Error reportH1 {font-family:Tah”
Calling registered functions
Cleaning up challenges
Removing /var/lib/tomcat8/webapps/nepportal/.well-known/acme-challenge/HuR7loO0weHbDMPgZOHajqR28SNkLcjw4x1hiyo7jxo
All challenges cleaned up
Exiting abnormally:
Traceback (most recent call last):
File “/opt/eff.org/certbot/venv/bin/letsencrypt”, line 11, in
sys.exit(main())
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/main.py”, line 1364, in main
return config.func(config, plugins)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/main.py”, line 1254, in certonly
lineage = _get_and_save_cert(le_client, config, domains, certname, lineage)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/main.py”, line 120, in _get_and_save_cert
lineage = le_client.obtain_and_enroll_certificate(domains, certname)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/client.py”, line 391, in obtain_and_enroll_certificate
cert, chain, key, _ = self.obtain_certificate(domains)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/client.py”, line 334, in obtain_certificate
orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/client.py”, line 370, in _get_order_and_authorizations
authzr = self.auth_handler.handle_authorizations(orderr, best_effort)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 82, in handle_authorizations
self._respond(aauthzrs, resp, best_effort)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 155, in _respond
self._poll_challenges(aauthzrs, chall_update, best_effort)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 226, in _poll_challenges
raise errors.FailedChallenges(all_failed_achalls)
FailedChallenges: Failed authorization procedure. www.enterpriseindia.net (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.enterpriseindia.net/.well-known/acme-challenge/HuR7loO0weHbDMPgZOHajqR28SNkLcjw4x1hiyo7jxo: “Apache Tomcat/8.0.32 (Ubuntu) - Error reportH1 {font-family:Tah”
Please see the logfiles in /var/log/letsencrypt for more details.
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.enterpriseindia.net
Type: unauthorized
Detail: Invalid response from
http://www.enterpriseindia.net/.well-known/acme-challenge/HuR7loO0weHbDMPgZOHajqR28SNkLcjw4x1hiyo7jxo:
“Apache Tomcat/8.0.32 (Ubuntu) -
Error reportH1 {font-family:Tah”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Tomcat 8
The operating system my web server runs on is (include version):
Distributor ID: Ubuntu
Description: Ubuntu 16.04.3 LTS
Release: 16.04
Codename: xenial
My hosting provider, if applicable, is:AWS
I can login to a root shell on my machine (yes or no, or I don’t know):yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no
.