Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: no domain name yet because currently setting up
I ran this command:
sudo certbot --nginx -d sonarqube.dev.xxx.com
It produced this output:
..........
Traceback (most recent call last):
File "/usr/bin/certbot", line 11, in
load_entry_point('certbot==0.40.0', 'console_scripts', 'certbot')()
File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 490, in load_entry_point
return get_distribution(dist).load_entry_point(group, name)
File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2854, in load_entry_point
return ep.load()
File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2445, in load
return self.resolve()
File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2451, in resolve
module = import(self.module_name, fromlist=['name'], level=0)
File "/usr/lib/python3/dist-packages/certbot/main.py", line 10, in
import josepy as jose
File "/usr/lib/python3/dist-packages/josepy/init.py", line 41, in
from josepy.interfaces import JSONDeSerializable
File "/usr/lib/python3/dist-packages/josepy/interfaces.py", line 7, in
from josepy import errors, util
File "/usr/lib/python3/dist-packages/josepy/util.py", line 7, in
import OpenSSL
File "/usr/lib/python3/dist-packages/OpenSSL/init.py", line 8, in
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 12, in
from cryptography import x509
File "/usr/lib/python3/dist-packages/cryptography/x509/init.py", line 8, in
from cryptography.x509.base import (
File "/usr/lib/python3/dist-packages/cryptography/x509/base.py", line 18, in
from cryptography.x509.extensions import Extension, ExtensionType
File "/usr/lib/python3/dist-packages/cryptography/x509/extensions.py", line 20, in
from cryptography.hazmat.primitives import constant_time, serialization
File "/usr/lib/python3/dist-packages/cryptography/hazmat/primitives/constant_time.py", line 11, in
from cryptography.hazmat.bindings._constant_time import lib
ModuleNotFoundError: No module named '_cffi_backend'
.......
My web server is (include version):
nginx version: nginx/1.18.0 (Ubuntu)
The operating system my web server runs on is (include version):
Ubuntu 20.04.4 LTS
My hosting provider, if applicable, is:
Digital Ocean
I can login to a root shell on my machine (yes or no, or I don't know):
Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
No
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
certbot is already the newest version (0.40.0-1ubuntu0.1).