No mail received for TLS-ALPN-01 Revocations but certificates was still revoked

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Good Day, I just wanted to ask a question, need to give feedback to management.

We did not receive an email regarding the TLS-ALPN-01 Revocations that will be taking place but a few of our certificates still got revoked. I have fixed it already, but like I said management wants me to find out. I do receive emails when renewal of certificates are about to come up.

The email address in question is: webadmin@vmgsoftware.co.za

P.S. I'm new, not sure if I'm posting this question in the correct category.

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Was this email address also used when registering the ACME account used to issue the certificates?

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Yes it was, this is the standard email address our company uses for any web related setups, notification and so on

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You might have skipped this once, or it's in some spam filter. Check your acme client, it should be able to tell you what's the email address associated with your acme account.

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