Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.cricketforte.com
I ran this command: I installed the certificates
It produced this output:
cannot load certificate "/etc/letsencrypt/live/cricketforte.com/fullchain.pem": BIO_new_file() failed (SSL: error:80000002:system library::No such file or directory:calling fopen(/etc/letsencrypt/live/cricketforte.com/fullchain.pem, r) error:10000080:BIO routines::no such file)
nginx: [emerg] cannot load certificate "/etc/letsencrypt/live/cricketforte.com/fullchain.pem": BIO_new_file() failed (SSL: error:80000002:system library::No such file or directory:calling fopen(/etc/letsencrypt/live/cricketforte.com/fullchain.pem, r) error:10000080:BIO routines::no such file)
My web server is (include version):nginx
The operating system my web server runs on is (include version): Ubuntu
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):