I ran certsage yesterday to update the certificate. All execution stages ran to completion, however when I check the certificate it is shown as expired. Using the file manager I see a new certificate, but this is being ignored.
Hello @lbeaumont, welcome to the Let's Encrypt community.
Here is a list of issued certificates crt.sh | emotionalcompetency.org, the latest one being 2023-03-02. https://crt.sh/ can have a time lag, so you may have very recently been issued a new certificate.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
I apologize if this is a silly question, but did you remember to click the install button on the front of CertSage after acquiring your new certificate?
Also, @Bruce5051 has given great advice considering that emotionalcompetency.org and www.emotionalcompetency.org were both previously covered by your certificate.
Thanks guys.
I went through the CertSage run carefully.
I requested 4 domain names.
(.com, .org, with and without www)
I definitely performed the install step.
I got an OK acknowledgement to each step.