NET::ERR_CERT_DATE_INVALID.... Help


#1

My domain is: carlyleortho.com

Our site continues to have this error message, and our digital marketing agency says it’s an issue with Let’s Encrypt which is being worked on but it appears most systems are operational with Let’s Encrypt so not sure what’s going…is this my hosting provider?

Any details or information are appreciate, what is the fix for this?

NET::ERR_CERT_DATE_INVALID
PEM encoded chain:
-----BEGIN CERTIFICATE-----
MIIFGTCCBAGgAwIBAgISA9+8vyGuy1Wk+5NktfTC0/bHMA0GCSqGSIb3DQEBCwUA
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yiyang1EbqehmjivRw==
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
MIIEkjCCA3qgAwIBAgIQCgFBQgAAAVOFc2oLheynCDANBgkqhkiG9w0BAQsFADA/
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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----

My domain is: carlyleortho.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


#2

Hi,

The error means your site’s certificate is expired.

Do you have access to your site’s cPanel?
carlyleortho.com:2083
If you do, please log on to the cPanel, go to SSL/TLS, then click on Generate, view, or delete SSL certificate signing requests.
Once you are there, generate a csr request and go to zerossl.com, proceed with domain verification to obtain an certificate.

Once you obtained the cert, go back to control panel and install that via manage ssl sites.

If you don’t have access to cPanel, pass this tutorial to someone who has access and let them proceed to renew the certificate.

Thank you


#3

Hi @xoxo-yara,

Your certificate expired yesterday. All digital certificates have an expiration date and need to be replaced by a new certificate before they expire.

In the case of your site, we can see that someone has already obtained a new certificate for your site

https://crt.sh/?Identity=%carlyleortho.com&iCAID=16418

but the certificate is not yet installed. If someone else is running your site for you, you should get that person to install the certificate and make sure that automated renewals are set up.

Since many cPanel installations don’t require such a manual process, I would suggest to @xoxo-yara to pressure the hosting provider to ensure that the renewals are automated, rather than handling them manually on another site.


#4

True.

@xoxo-yara:

As @schoen said, and because your site is on siteground. Siteground provides free certificates from let’s encrypt. So the certificate should auto renew…

Seems you need to contact siteground and check what’s wrong with your site or ask them to renew it for you.

Thank you


#5

Thank you this was very helpful to understand!


#6

Thank you so much, this helped me figure out what I could do next! Appreciate the super fast replies!


#7

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