NET::ERR_CERT_DATE_INVALID.... Help

Help
1

My domain is: carlyleortho.com

Our site continues to have this error message, and our digital marketing agency says it’s an issue with Let’s Encrypt which is being worked on but it appears most systems are operational with Let’s Encrypt so not sure what’s going…is this my hosting provider?

Any details or information are appreciate, what is the fix for this?

NET::ERR_CERT_DATE_INVALID
PEM encoded chain:
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

My domain is: carlyleortho.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

2

Hi,

The error means your site’s certificate is expired.

Do you have access to your site’s cPanel?
carlyleortho.com:2083
If you do, please log on to the cPanel, go to SSL/TLS, then click on Generate, view, or delete SSL certificate signing requests.
Once you are there, generate a csr request and go to zerossl.com, proceed with domain verification to obtain an certificate.

Once you obtained the cert, go back to control panel and install that via manage ssl sites.

If you don’t have access to cPanel, pass this tutorial to someone who has access and let them proceed to renew the certificate.

Thank you

1 Like
3

Hi @xoxo-yara,

Your certificate expired yesterday. All digital certificates have an expiration date and need to be replaced by a new certificate before they expire.

In the case of your site, we can see that someone has already obtained a new certificate for your site

but the certificate is not yet installed. If someone else is running your site for you, you should get that person to install the certificate and make sure that automated renewals are set up.

Since many cPanel installations don't require such a manual process, I would suggest to @xoxo-yara to pressure the hosting provider to ensure that the renewals are automated, rather than handling them manually on another site.

1 Like
4

True.

@xoxo-yara:

As @schoen said, and because your site is on siteground. Siteground provides free certificates from let’s encrypt. So the certificate should auto renew…

Seems you need to contact siteground and check what’s wrong with your site or ask them to renew it for you.

Thank you

1 Like
5

Thank you this was very helpful to understand!

1 Like
6

Thank you so much, this helped me figure out what I could do next! Appreciate the super fast replies!

7

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.