My domain is: runeproducts.ca
Using Cpanel, had my hosting provider install the a certificate I obtained from ZeroSSL. I am getting this error and hosting provider is unable to figure out the issue. Any suggestions? Cheers!
Hello @HF_Canada
your certificate has only one name - www.runeproducts.ca
So it's invalid used with runeproducts.ca
Create a new certificate with ZeroSSL with two names: www.runeproducts.ca and runeproducts.ca.
This certificate should work. And a rewrite or other (301) from www.runeproducts.ca to runeproducts.ca
Strange, the CSR I generated was for Requested Extensions:
X509v3 Subject Alternative Name:
DNS:www.runeproducts.ca, DNS:runeproducts.ca
Do I need to generate a new CSR before obtaining another certificate?
I don't know why your certificate doesn't contain two names. May be a problem when generating the CSR, maybe a problem of ZeroSSL, which does not support two names.
There are some CSR-Checker (search csr check)
Your certificate starts today and is signed by Letsencrypt.
You did indeed: crt.sh | 520034366
But after that, you got a certificate for only www: crt.sh | 520071224
Is it possible you made a mistake somewhere and sent the wrong certificate to cPanel?
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