Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
httpd24-httpd ( Apache/2.4.34)
The operating system my web server runs on is (include version):
CentOS 7.8.2003 (Core)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
(I copied the cert from and old server).
Our team is migrating an old chat website to a new server. This new server hosts 2 other chat sites, and all three sites use different ssl ports. The one I complain of uses port 7443. The let’s encrypt certificate in the old server has not expired yet. I copied it to the new server, to the correct path. The certificate name is also correct. However I still get the error when I open the web site. The old server uses httpd version 2.2.15, and it was compiled from source. This new one was installed from the SCLO repo, and uses httpd24-mod_ssl. The old one uses a compiled openssl.
Please help me resolve this quickly, as this has been pending for some time.