Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: imap.municipiolarioja.gob.ar
I ran this command: certbot renew
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/imap.municipiolarioja.gob.ar.conf
Cert is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for imap.municipiolarioja.gob.ar
Waiting for verification...
Cleaning up challenges
Attempting to renew cert (imap.municipiolarioja.gob.ar) from /etc/letsencrypt/renewal/imap.municipiolarioja.gob.ar.conf produced an unexpected error: Failed authorization procedure. imap.municipiolarioja.gob.ar (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: 181.10.138.84: Invalid response from http://imap.municipiolarioja.gob.ar/.well-known/acme-challenge/pzhwyHa-UgBJOD6uf2Lo0ELlgCuC3nGwXnoXNp_Pgkc: 404. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/imap.municipiolarioja.gob.ar/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/imap.municipiolarioja.gob.ar/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: imap.municipiolarioja.gob.ar
Type: unauthorized
Detail: 181.10.138.84: Invalid response from
http://imap.municipiolarioja.gob.ar/.well-known/acme-challenge/pzhwyHa-UgBJOD6uf2Lo0ELlgCuC3nGwXnoXNp_Pgkc:
404To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): apache 2.4.18
The operating system my web server runs on is (include version): ubuntu 16.04 /
My hosting provider, if applicable, is: propio
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):0.31.0