Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: lolbear.com
I ran this command: .acme.sh/acme.sh --issue -d lolbear.com -d www.lolbear.com -w /home/lolbhvbi/public_html/ --server letsencrypt
or this one: acme.sh --issue -d lolbear.com -d www.lolbear.com -w /home/lolbhvbi/public_html/ --server letsencrypt --debug
Can't work out which but only ran the debug because of the 404 error.
It produced this output: lolbear.com:Verify error:198.185.159.145: Invalid response from http://lolbear.com/.well-known/acme-challenge/E_MHDOfpKM-vLEQigXjwphhhprW0aNHvsbsRhkxsE-s: 404
My web server is (include version): SquareSpace
The operating system my web server runs on is (include version): I don't understand, SquareSpace web server?
My hosting provider, if applicable, is: Namecheap
I can login to a root shell on my machine (yes or no, or I don't know): I don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): yes [namecheap]
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): I don't know
I'm not that clever to know what the above is. I followed a video instruction to the letter. Slowly.
I noted that the IP / error was for SquareSpace. So maybe letsencrypt is confused as I am on Namecheap but the Namecheap host is joined to squarespace
I'm trying to sort this out as Namecheap are trying to start charging me for the SSL.
I do run webroot, in case that's an issue. Any questions - let me know. Sorry for being ignorant and I hope I have given enough information. As I am somewhat lost. Thanks for any help/abuse x