Namecheap 404 seems to be a squarespace issue?

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My domain is: lolbear.com

I ran this command: .acme.sh/acme.sh --issue -d lolbear.com -d www.lolbear.com -w /home/lolbhvbi/public_html/ --server letsencrypt

or this one: acme.sh --issue -d lolbear.com -d www.lolbear.com -w /home/lolbhvbi/public_html/ --server letsencrypt --debug

Can't work out which but only ran the debug because of the 404 error.

It produced this output: lolbear.com:Verify error:198.185.159.145: Invalid response from http://lolbear.com/.well-known/acme-challenge/E_MHDOfpKM-vLEQigXjwphhhprW0aNHvsbsRhkxsE-s: 404

My web server is (include version): SquareSpace

The operating system my web server runs on is (include version): I don't understand, SquareSpace web server?

My hosting provider, if applicable, is: Namecheap

I can login to a root shell on my machine (yes or no, or I don't know): I don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): yes [namecheap]

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): I don't know

I'm not that clever to know what the above is. I followed a video instruction to the letter. Slowly.

I noted that the IP / error was for SquareSpace. So maybe letsencrypt is confused as I am on Namecheap but the Namecheap host is joined to squarespace

I'm trying to sort this out as Namecheap are trying to start charging me for the SSL.

I do run webroot, in case that's an issue. Any questions - let me know. Sorry for being ignorant and I hope I have given enough information. As I am somewhat lost. Thanks for any help/abuse x

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? ? ?

If you are hosting your site with SquareSpace, then their IP would be out of your control.
See: ARIN Whois/RDAP - American Registry for Internet Numbers

You should speak with SquareSpace about having them ensure your site is accessible [only] via HTTPS.

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You should cancel all of their SSL services for that site.

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You already have valid Let's Encrypt certs that Square Space got for you.

Use the site below to see the certs your site currently uses. As @rg305 noted, you don't need to renew the Sectigo cert you got from NameCheap since you are not even using that today. Well, at least not for your SquareSpace website. If you use it somewhere else then of course keep it.

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Thanks everyone.

So what you seem to be saying is.... I've been [through my ignorance] wasting my time today?

I'm glad in a way.

But super sneaky from Namecheap.

I brought up the cost for SSL. And they just said I needed it for the site to be secure. I then searched this 'free' option. As I couldn't afford the extra fee. But seems I didn't need it at all.

I will make sure and check the SSL.

Though I did go through the process of taking the SSL OFF from Namecheap. But it seems that doesn't matter - as it was the squarespace one I have been using???

Though, my websites are still hosted through Namecheap [not sure if hosted is the right word] but I have them linked. So I am a littler concerned - if that means I do need SSL on the Namecheap.

Right I will see if I can check the SSL and once again thanks everyone x

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Right it's covered here [in the link Mike gave, thanks]

SSL certificates are automatically included for:

  • Squarespace domains (registered or transferred to Squarespace)
  • Connected third-party domains

And I guess mine would be called a 'connected 3rd party domain'

So phew.

And evil Namecheap.

Gah.

Rights thanks again all

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IMHO, Namecheap was once a great and trustworthy company. Then they started raising prices and seemed to cut corners on support. I stopped using them a while back.

Their support has been overly stressed for the past year due to the Russian invasion. Their HQ and Sales are US based, but almost their entire support team and much og their infrastructure / product teams are based in Ukraine.

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