My site showing not secured in for some users

Help
1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: https://recruitopen.com/

WhatsApp Image 2024-01-24 at 7.12.49 PM
WhatsApp Image 2024-01-24 at 7.12.49 PM720×1600 45 KB

Please see the pic , I am facing the issue of connection not secure while opening the site. occasional it shows a different website in the ssl certificate

2

Hello @Viswa, welcome to the Let's Encrypt community. :slightly_smiling_face:

You might need to update the users Web Browser and / or mobile Operating System.

Please share version numbers.

1 Like
3

its not a specific mobile issue , when i used the chomr brower in my mobile , i was able to open the site while when i used firefox in private mode , i was not able to open. My mobile runs on Andriod 13

WhatsApp Image 2024-01-24 at 9.19.31 PM
WhatsApp Image 2024-01-24 at 9.19.31 PM720×1280 53.4 KB

4

What version?

Firefox maintains its own list of trusted anchor certificates.

Also try updating Firefox.

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5

its 121.1.0 for my mobile and 122.0 (64-bit) for my windows laptop

6

Using Windows 10 Firefox 122.0 (64-bit) I see this

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image1027×672 108 KB

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7

Have you cleared your browser caches?

2 Likes
8

I am not seeing failures.

https://www.ssllabs.com/ssltest/analyze.html?d=www.recruitopen.com

https://www.ssllabs.com/ssltest/analyze.html?d=recruitopen.com

3 Likes
9

yes , i cleared the cache and flushed the dns cache . still having the issue . The same issue has been reported by other chrome users also .

10

Please check this site down checker

11

Well, I see Port 443 is closed; that would be an issue.

$ nmap -Pn -p80,433 recruitopen.com
Starting Nmap 7.80 ( https://nmap.org ) at 2024-01-24 18:37 UTC
Nmap scan report for recruitopen.com (143.110.245.70)
Host is up (0.25s latency).

PORT    STATE  SERVICE
80/tcp  open   http
433/tcp closed nnsp

Nmap done: 1 IP address (1 host up) scanned in 0.51 seconds

Edit update: I had checked port 433 by accident and not 443.

$ nmap -Pn -p80,443 recruitopen.com
Starting Nmap 7.80 ( https://nmap.org ) at 2024-01-24 18:46 UTC
Nmap scan report for recruitopen.com (143.110.245.70)
Host is up (0.26s latency).

PORT    STATE SERVICE
80/tcp  open  http
443/tcp open  https

Nmap done: 1 IP address (1 host up) scanned in 0.37 seconds
1 Like
12

Yet from here Hardenize Report: recruitopen.com it appears open.
Do you have some firewall doing selectively blocking or is there some sort of geo blocking happening?

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13

And from around the world Permanent link to this check report I see various responses.

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14

it was working till today afternoon and i didnt make any changes .

15

Yet from around the world HTTP (i.e. Port 80) seem mostly fine Permanent link to this check report.

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16

yes . thats the problem . so some its working smoothly but for some users its not opening

17

Did your ISP make changes they did not tell you about?

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18

No , they didnt

19

Also seem client sensitive

$ curl -Ii https://recruitopen.com/
curl: (35) error:0A000126:SSL routines::unexpected eof while reading

$ curl -Ii https://recruitopen.com/
curl: (56) OpenSSL SSL_read: error:0A000126:SSL routines::unexpected eof while reading, errno 0

$ curl -Ii http://recruitopen.com/
HTTP/1.1 301 Moved Permanently
Server: nginx/1.4.6 (Ubuntu)
Date: Wed, 24 Jan 2024 18:51:04 GMT
Content-Type: text/html
Content-Length: 193
Connection: keep-alive
Location: https://recruitopen.com/
1 Like
20

yes . not happening to everyone. becaue i am still getting response in my database while user use it