My site showing not secured in for some users

Help
1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: https://recruitopen.com/

WhatsApp Image 2024-01-24 at 7.12.49 PM
WhatsApp Image 2024-01-24 at 7.12.49 PM720×1600 45 KB

Please see the pic , I am facing the issue of connection not secure while opening the site. occasional it shows a different website in the ssl certificate

2

Hello @Viswa, welcome to the Let's Encrypt community. :slightly_smiling_face:

You might need to update the users Web Browser and / or mobile Operating System.

Please share version numbers.

3

its not a specific mobile issue , when i used the chomr brower in my mobile , i was able to open the site while when i used firefox in private mode , i was not able to open. My mobile runs on Andriod 13

WhatsApp Image 2024-01-24 at 9.19.31 PM
WhatsApp Image 2024-01-24 at 9.19.31 PM720×1280 53.4 KB

4

What version?

Firefox maintains its own list of trusted anchor certificates.

Also try updating Firefox.

5

its 121.1.0 for my mobile and 122.0 (64-bit) for my windows laptop

6

Using Windows 10 Firefox 122.0 (64-bit) I see this

image
image1027×672 108 KB

7

Have you cleared your browser caches?

8

I am not seeing failures.

https://www.ssllabs.com/ssltest/analyze.html?d=www.recruitopen.com

https://www.ssllabs.com/ssltest/analyze.html?d=recruitopen.com

9

yes , i cleared the cache and flushed the dns cache . still having the issue . The same issue has been reported by other chrome users also .

10

Please check this site down checker

11

Well, I see Port 443 is closed; that would be an issue.

$ nmap -Pn -p80,433 recruitopen.com
Starting Nmap 7.80 ( https://nmap.org ) at 2024-01-24 18:37 UTC
Nmap scan report for recruitopen.com (143.110.245.70)
Host is up (0.25s latency).

PORT    STATE  SERVICE
80/tcp  open   http
433/tcp closed nnsp

Nmap done: 1 IP address (1 host up) scanned in 0.51 seconds

Edit update: I had checked port 433 by accident and not 443.

$ nmap -Pn -p80,443 recruitopen.com
Starting Nmap 7.80 ( https://nmap.org ) at 2024-01-24 18:46 UTC
Nmap scan report for recruitopen.com (143.110.245.70)
Host is up (0.26s latency).

PORT    STATE SERVICE
80/tcp  open  http
443/tcp open  https

Nmap done: 1 IP address (1 host up) scanned in 0.37 seconds
12

Yet from here Hardenize Report: recruitopen.com it appears open.
Do you have some firewall doing selectively blocking or is there some sort of geo blocking happening?

13

And from around the world Permanent link to this check report I see various responses.

14

it was working till today afternoon and i didnt make any changes .

15

Yet from around the world HTTP (i.e. Port 80) seem mostly fine Permanent link to this check report.

16

yes . thats the problem . so some its working smoothly but for some users its not opening

17

Did your ISP make changes they did not tell you about?

18

No , they didnt

19

Also seem client sensitive

$ curl -Ii https://recruitopen.com/
curl: (35) error:0A000126:SSL routines::unexpected eof while reading

$ curl -Ii https://recruitopen.com/
curl: (56) OpenSSL SSL_read: error:0A000126:SSL routines::unexpected eof while reading, errno 0

$ curl -Ii http://recruitopen.com/
HTTP/1.1 301 Moved Permanently
Server: nginx/1.4.6 (Ubuntu)
Date: Wed, 24 Jan 2024 18:51:04 GMT
Content-Type: text/html
Content-Length: 193
Connection: keep-alive
Location: https://recruitopen.com/
20

yes . not happening to everyone. becaue i am still getting response in my database while user use it