Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: p4.194-26-192-22.cprapid.com
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):
Which Rate Limit exactly? There are several
If the "too many failures" error you should be using the Let's Encrypt staging system when testing to avoid this problem.
We will need more info to provide specific advice. Otherwise, please see:
This is what i see please I don’t understand it, cause I don’t see the before
Can you show the log which has the detailed error?
If you don't know where they are maybe this helps
Oh, and why is the domain name in your first post different than the 1 shown on the screen sample
An error occurred the last time AutoSSL ran, on September 17, 2023:
MASTER DCV: A rate limit prevents DCV.
this is all what i got bro
Without more details it is hard to know exactly.
cprapid.com is a shared root domain name and Let's Encrypt limit of 50 certs per week per root is a strong possibility.
You may need to consider using a dedicated domain name instead.
Discuss this with your hosting provider.
please this domain name suites my business, please can i give you login to my cpanel so you help me look into it
This is a public forum. Do not post credentials. If you post credentials here, you need to change them immediately.
okay please can i talk to you privately maybe email or on telegram, so you can help me fix my problem please, its affecting my business
People here are generally just community members trying to do what they can to help. But it sounds like you need to work with your hosting provider. It's unlikely that anyone here can do much to help you. If you can get more details on what's going wrong (like the exact error message that Let's Encrypt is returning), then people here might be able to help you understand what it means. Even then, if it's due to the domain actually exceeding the rate limits, there's probably wouldn't be much that anyone here can do. You need to talk to the owner of that
cprapid.com name (they might need to submit a rate limit increase request, depending on what rate limit is being hit), and/or your hosting provider.
There are some paid consultants who support Let's Encrypt, and you might be able to engage with one of them to help you if you feel you're over your head. And it's possible that someone here would be willing to give you free support over PM, but most volunteers here prefer to just help in the public forum area.