Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
SSL Server Test: namedream.com (Powered by Qualys SSL Labs)
SSL Server Test: cheaptextbooks.com (Powered by Qualys SSL Labs)
It produced this output:
cert is not trusted
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):
Please help! All my domains are showing multiple certs. The old certs still seem to be lingering. I forced renewed the certs on the domains. Then I rebooted apache and the server. But still SSLLabs gives an error. Thank you!