Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
curl https://acme-v02.api.letsencrypt.org/
It produced this output:
{
"keyChange": "https://acme-v02.api.letsencrypt.org/acme/key-change",
"meta": {
"caaIdentities": [
"letsencrypt.org"
],
"termsOfService": "https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf",
"website": "https://letsencrypt.org"
},
"newAccount": "https://acme-v02.api.letsencrypt.org/acme/new-acct",
"newNonce": "https://acme-v02.api.letsencrypt.org/acme/new-nonce",
"newOrder": "https://acme-v02.api.letsencrypt.org/acme/new-order",
"revokeCert": "https://acme-v02.api.letsencrypt.org/acme/revoke-cert",
"zCBgPRZUOSg": "Adding random entries to the directory"
My web server is (include version):
Apache 2.4.41
The operating system my web server runs on is (include version):
FreeBSD 11.4
My hosting provider, if applicable, is:
rootbsd
I can login to a root shell on my machine (yes or no, or I don't know):
Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
mod_md, came with Apache
md_status shows
"last": {
"status": 20014,
"status-description": "Internal error (specific information not available)",
"detail": "Unsuccessful in contacting ACME server at <https://acme-v02.api.letsencrypt.org/directory>. If this problem persists, please check your network connectivity from your Apache server to the ACME server. Also, older servers might have trouble verifying the certificates of the ACME server. You can check if you are able to contact it manually via the curl command. Sometimes, the ACME server might be down for maintenance, so failing to contact it is not an immediate problem. Apache will continue retrying this.",
"activity": "Contacting ACME server for www.geppettoelectronics.com at https://acme-v02.api.letsencrypt.org/directory"
},
"log": {
"entries": [
{
"when": "Wed, 23 Sep 2020 04:22:03 GMT",
"type": "renewal-error",
"detail": "Unsuccessful in contacting ACME server at <https://acme-v02.api.letsencrypt.org/directory>. If this problem persists, please check your network connectivity from your Apache server to the ACME server. Also, older servers might have trouble verifying the certificates of the ACME server. You can check if you are able to contact it manually via the curl command. Sometimes, the ACME server might be down for maintenance, so failing to contact it is not an immediate problem. Apache will continue retrying this."
},
but, again, curl works just fine. I've tried adding /etc/hosts entries for acme-v02 (temporarily), but none of them helped.