Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
sudo certbot certonly --manual -d ticket.wdka.hro.nl -d www.ticket.wdka.hro.nl
It produced this output:
Failed authorization procedure. ticket.wdka.hro.nl (http-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://ticket.wdka.hro.nl/.well-known/acme-challenge/H7yCk4N4pgvtDj2FiDIsOjYxhhyAt32jR0kTsowLvls: Timeout, www.ticket.wdka.hro.nl (http-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.ticket.wdka.hro.nl/.well-known/acme-challenge/1YG9eHyQX-6CSfkM7KWK7lOK5iCSgfQ5v07RuXLjBgc: Timeout
My web server is (include version):
Ubuntu 16.04 LTS
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The verification links are accessible, i dont know why i am getting timeouts.