Hello, I’m trying to install mailstore (13.0.1.20050) using a Let’s Encrypt certificate
mailstore.pawprintit.co.uk is pointing to my public IP and port 80 is forwarded to the server, but I get the error detailed below. Can anyone point me in the right direction?
Thanks in advance
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: pawprintit.co.uk
I ran this command: Mailstore server installer (as administrator)
It produced this output:
Starting certificate enrollment for ‘mailstore.pawprintit.co.uk’…
To verify your configuration a certificate is requested from the Let’s Encrypt Staging environment.
Signing in to Let’s Encrypt Staging environment…
Initializing certificate enrollment for mailstore.pawprintit.co.uk…
Initializing validation challenges…
Starting HTTP validation server on port 80…
Initiating validation…
Waiting for validation process to finish…
Validation of challenge https://acme-staging-v02.api.letsencrypt.org/acme/chall-v3/80585506/5qD7ww has failed.
Error Code: BadRequest
Error Type: urn:ietf:params:acme:error:connection
Error Detail: Fetching http://mailstore.pawprintit.co.uk/.well-known/acme-challenge/c9nCKofCc80XAXzlQC4W5NTNMCK7l0VRxK41rRexGII: Timeout during connect (likely firewall problem)
My web server is (include version): N/A
The operating system my web server runs on is (include version): Windows Server 2019 Standard
My hosting provider, if applicable, is: N/A
I can login to a root shell on my machine (yes or no, or I don’t know): N/A
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): using the mailstore installer
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): N/A