Please don't remove questions from the questionnaire. It's required to answer all of them, even if you don't know the answer. In that case you should simply say so instead of removing the entire question. Here's the questionnaire again:
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
$ curl -i http://api.accheaven.com/.well-known/acme-challenge/sometestfile
curl: (52) Empty reply from server
Using nmap shows Ports 80 & 443 Open
$ nmap -Pn -p80,443 api.accheaven.com
Starting Nmap 7.94SVN ( https://nmap.org ) at 2024-05-09 12:11 PDT
Nmap scan report for api.accheaven.com (153.92.1.104)
Host is up (0.19s latency).
PORT STATE SERVICE
80/tcp open http
443/tcp open https
Nmap done: 1 IP address (1 host up) scanned in 0.67 seconds
ANotWorking
ERROR
api.accheaven.com has an A (IPv4) record (153.92.1.104) but a request to this address over port 80 did not succeed. Your web server must have at least one working IPv4 or IPv6 address.
Get "http://api.accheaven.com/.well-known/acme-challenge/letsdebug-test": EOF
Trace:
@0ms: Making a request to http://api.accheaven.com/.well-known/acme-challenge/letsdebug-test (using initial IP 153.92.1.104)
@0ms: Dialing 153.92.1.104
@74ms: Experienced error: EOF
IssueFromLetsEncrypt
ERROR
A test authorization for api.accheaven.com to the Let's Encrypt staging service has revealed issues that may prevent any certificate for this domain being issued.
153.92.1.104: Fetching http://api.accheaven.com/.well-known/acme-challenge/MrU3z-g8pyPez-H2T_EqOvTiCGgbWZXGoCAJAQSy99Q: Error getting validation data
And here is a list of issued certificates crt.sh | api.accheaven.com, the latest being 2024-05-09.
It would seem that a certificate was issued recently for the domain name.