Let's Encrypt certificate Expired in cpanel

[oyin]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: youngstarsfoundation.org

I ran this command: checked certificate

It produced this output: certificate expired.

My web server is (include version):

The operating system my web server runs on is (include version):Linux

My hosting provider, if applicable, is: Business hostinger

I can login to a root shell on my machine (yes or no, or I don't know): no

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):control panel 116.0 (build 11)

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

[MikeMcQ]

Have you recently changed your DNS setup? Because I see you have consistently gotten wildcard certs which require a DNS challenge. Although, your cert should have renewed in late Jan but did not.

Looking at your DNS tree I see some errors that could interfere with a DNS Challenge. If correcting these do not fix your problem does your cPanel show an error message or does its log show a specific error?

Did you ask Hostinger what is wrong? They should be able to help you with the cPanel that they provide

https://dnsviz.net/d/youngstarsfoundation.org/dnssec/

The errors you should fix from dnsviz:

[oyin]

This is the error messsage I get
DNS DCV: The DNS query to “_cpanel-dcv-test-record.youngstarsfoundation.org” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=B1anJdTyTm84aNZNHYoDvoY1G7IfSFQ8syTI76ErFyAbS4qrFTdV32O3m0xoJkl3”.; HTTP DCV: The system queried for a temporary file at “http://ghana.youngstarsfoundation.org/.well-known/acme-challenge/K19HMFIFIY4DM3R0PP9GP1EWQ-D98GKV”, but the web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist.