Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I have difficulties in updating / renewing my certificate. Error-message as follows.
Thanks for any help (I'm no profound linux user ...)
My domain is: axn.myftp.org
I ran this command: sudo certbot -v
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
Which names would you like to activate HTTPS for?
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter 'c' to cancel): 1
Certificate is due for renewal, auto-renewing...
Renewing an existing certificate for axn.myftp.org
Performing the following challenges:
http-01 challenge for axn.myftp.org
Waiting for verification...
Challenge failed for domain axn.myftp.org
http-01 challenge for axn.myftp.org
Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
Domain: axn.myftp.org
Type: connection
Detail: 84.175.227.9: Fetching http://axn.myftp.org/.well-known/acme-challenge/fhXJVHv7GjpK7X6-aLS1in7J1pE28iwByGUafMUaq-w: Timeout during connect (likely firewall problem)
My web server is (include version):
Server version: Apache/2.4.52 (Ubuntu)
Server built: 2022-09-30T04:09:50
The operating system my web server runs on is (include version): ubuntu server 22.04 (?)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 1.21.0