Legitimate Domain Blacklisted


#1

We tried to request a certificate for support.xe.gr today and we received a “Policy forbids issuing for name” error. I assume this is because “xe” is blacklisted since xe.com is a high risk site.

In this case, however, xe.gr is a legitimate company in Greece.

Is it possible to get an exception made in this case or should we advise them that they need to use another certificate authority?

Thanks!
Chris


#2

We tried to request a certificate for support.xe.gr today and we received a “Policy forbids issuing for name” error. I assume this is because “xe” is blacklisted since xe.com is a high risk site.

You’re correct. xe.gr is getting caught up as a permutation of xe.com.

Is it possible to get an exception made in this case or should we advise them that they need to use another certificate authority?

I can work on merging an exception but I can’t commit to an ETA at this moment (it will require some coordination with our operations team). If your client urgently needs a certificate for support.xe.gr it might be faster to source it elsewhere.


#3

Thanks for quick reply! I will advice them as such.


#4

Happy to help! I will return to this thread when I have more information about fixing the blacklist.


#5

Hi again @kintner

Quick update for you. I have a pull request out to make the change required to free xe.gr for registration. I’m told it should be in production by the end of the week.


#6

Hello. My name is Dionisis and I am the IT director for xe.gr. Thank you both for your efforts.

I understand that this is an issue that will be fixed soon, so, since we are not in an extreme hurry, I think we can wait.

Thanks again.
D


#7

Good news @lialios, @kintner:

The blacklist update has been deployed to production. You should be able to issue a certificate for support.xe.gr now. Please let us know if you run into any further trouble!


#8

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