Jelastic let's ecrypt renew ERR_CERT_DATE_INVALID

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: let's encrypt ssl certificate renew

It produced this output: ERR_CERT_DATE_INVALID

My web server is (include version): [versNGINX Ruby 1.16.]

The operating system my web server runs on is (include version): UBUNTU 18.04

My hosting provider, if applicable, is: jelastic

I can login to a root shell on my machine (yes or no, or I don't know): no, I can't

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Aruba cloud dashboard -

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): I'm not using certbot

I tried to renew the SSL but something goes wrong: in the control panel the expiration date is 01 08 2021 (2021 08 01) but the browser sees the old date 24 04 2021 ( 2021 04 24).

I tried this in different machines so isn't a machine date problem.

Could someone give me some information about possible solutions?

Many thanks to everyone


Hi @gmatt

your site is offline. No http, no https, no non-www, no www.

So it's impossible to check your configuration.


Thank you Juergren,
I'm sorry...

Yet online...


Any help would be very appreciate...
Many thanks


The problem is simple.

Your client

is unknown.

Looks like you use a command from your provider - and that command doesn't work.

--> Ask your provider.

Your server

Server: nginx + Phusion Passenger 6.0.2

has a redirect http -> https. I have no idea if the client you use can work with such a redirect. There is no specific error message.


Hello, gmatt!

To resolve the issue quickly, we'd suggest contacting the Jelastic support team directly at


Hi @JelasticTeam

is this

a Jelastic-tool or something from the hosters control panel?


thank you Juergen for your time,
yes it's a tool in the Dashboard:
lets encrypt tool 06 05 21


Hello, @JuergenAueruergenAuer

This is the Jelastic add-on(tool), that implements Let's Encrypt functionality as a unique out-of-box integration with the most popular load balancer and application server stacks. In such a way, it gives a possibility to freely secure the majority of existing applications that are run in Jelastic.
During the installation, the add-on downloads and configures Let's Encrypt client (so-called certificate management agent (CMA)), requests certificates from Let's Encrypt Certificate Authority (CA), applies issued certificates to running software stack according to its SSL integration specifics and adds a special cron job to initiate certificates update when the expiration date is close.
You can read more about this here -



thank you for your reply. I'll do so.


Yep, then it's a problem of that Dashboard.

Thanks, good to know.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.