Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.dapaul.net
I ran this command:
certbot-auto certonly --webroot -w /var/www/html/ -d dapaul.net -d www.dapaul.net --dry-run
It produced this output:
Requesting to rerun ./certbot-auto with root privileges... Saving debug log to /var/log/letsencrypt/letsencrypt.log Plugins selected: Authenticator webroot, Installer None Cert is due for renewal, auto-renewing... Renewing an existing certificate Performing the following challenges: http-01 challenge for dapaul.net http-01 challenge for www.dapaul.net Using the webroot path /var/www/html for all unmatched domains. Waiting for verification... Cleaning up challenges Failed authorization procedure. dapaul.net (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching https://www.dapaul.net.well-known/acme-challenge/9SxufV-7iCkk8pHGmqafZdir-JFilaorkIPx3IK15JM: Error getting validation data, www.dapaul.net (http-01): urn:ietf:params:acme :error:connection :: The server could not connect to the client to verify the domain :: Fetching https://www.dapaul.net.well-known/acme-challenge/N_ILEofg52KmcTYyhCZeqYBTU JBgkHbrjxlyDN_fVJw: Error getting validation data IMPORTANT NOTES: - The following errors were reported by the server: Domain: dapaul.net Type: connection Detail: Fetching https://www.dapaul.net.well-known/acme-challenge/9SxufV-7iCkk8pHGmqafZdir-JFilaorkIPx3IK15JM: Error getting validation data Domain: www.dapaul.net Type: connection Detail: Fetching https://www.dapaul.net.well-known/acme-challenge/N_ILEofg52KmcTYyhCZeqYBTUJBgkHbrjxlyDN_fVJw: Error getting validation data To fix these errors, please make sure that your domain name was entered correctly and the DNS A/AAAA record(s) for that domain contain(s) the right IP address. Additionally, please check that your computer has a publicly routable IP address and that no firewalls are preventing the server from communicating with the client. If you're using the webroot plugin, you should also verify that you are serving files from the webroot path you provided.
My web server is (include version): Apache/2.4.10 (Debian)
The operating system my web server runs on is (include version): SMP Debian 3.16.51-3+deb8u1 (2018-01-08) x86_64 GNU/Linux
My hosting provider, if applicable, is: Google Cloud Platform VM
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no