Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: logbook.austinrowing.org
I ran this command: sudo ./GetSSL.sh
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Requesting a certificate for logbook.austinrowing.org
Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Detail: 126.96.36.199: Invalid response from http://logbook.austinrowing.org/.well-known/acme-challenge/J-Ukd9MS3_OADG_5Z3P_kZa3HeIHjhXcHKcPHi5-CeQ: 404
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
cp: /etc/letsencrypt/live/logbook.austinrowing.org/fullchain.pem: No such file or directory
cp: /etc/letsencrypt/live/logbook.austinrowing.org/privkey.pem: No such file or directory
chmod: /Library/FileMaker Server/CStore/privkey.pem: No such file or directory
mv: rename /Library/FileMaker Server/CStore/serverKey.pem to /Library/FileMaker Server/CStore/serverKey-old.pem: No such file or directory
fmsadmin: really delete certificate? (y, n) (Warning: server needs to be restarted) n
Error: 10502 (Host unreachable)
My web server is (include version): FileMaker Server 188.8.131.52
The operating system my web server runs on is (include version): macOS Ventura 13.3.1
My hosting provider, if applicable, is: NA
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): certbot 2.5.0