Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: carritech.com
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):Ubuntu v22
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):certbot
Someone setup a certificate on our existing Ubuntu webserver. I cannot get hold of him at the moment and we need to install a certificate on a new windows 2019 server, as well as keep the existing server as is.
Can I use the same certificate? I cannot see information on what action to take. If I can use the same, where do i get the cert from? I looked in etc/letsencrypt/live but the folder is locked, is this where ?i get the information?
I am using some software on the windows server which is asking for the following information to be able to install the certificate:
original keystore/private key
Will I be able to retrieve this information from my current server?
Thankk you for reading this far, i would appreciate any pointers.