Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
docs.smallbeez.com
I ran this command:
sudo certbot certonly --webroot
It produced this output:
Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Domain: docs.smallbeez.com
Type: unauthorized
Detail: 178.128.84.176: Invalid response from http://docs.smallbeez.com/.well-known/acme-challenge/7tgVrcSVa2dp3UsBDEWAn9CDcM40D7o8y2lA8E19Q_c: 404
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Some challenges have failed.
My web server is (include version):
Only office server
The operating system my web server runs on is (include version):
ubuntu 20.04
My hosting provider, if applicable, is:
Digital Ocean
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):