"Incorrect validation certificate for tls-sni-01 challenge."

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: pbcircle.org

I ran this command: certbot --apache

It produced this output:

Obtaining a new certificate
Performing the following challenges:
tls-sni-01 challenge for pbcircle.org
Waiting for verification...
Cleaning up challenges
Failed authorization procedure. pbcircle.org (tls-sni-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Incorrect validation certificate for tls-sni-01 challenge. Requested 08ee52e8f740977458aa0be1498b0739.5e0d813c08db9aa8f42dbeef5be427fa.acme.invalid from 66.228.45.137:443. Received 2 certificate(s), first certificate had names "www.pbcircle.org"

IMPORTANT NOTES:
 - The following errors were reported by the server:

   Domain: pbcircle.org
   Type:   unauthorized
   Detail: Incorrect validation certificate for tls-sni-01 challenge.
   Requested
   08ee52e8f740977458aa0be1498b0739.5e0d813c08db9aa8f42dbeef5be427fa.acme.invalid
   from 66.228.45.137:443. Received 2 certificate(s), first
   certificate had names "www.pbcircle.org"

   To fix these errors, please make sure that your domain name was
   entered correctly and the DNS A/AAAA record(s) for that domain
   contain(s) the right IP address.

My web server is (include version): Apache 2.4.12

The operating system my web server runs on is (include version): Ubuntu 14.04.5 LTS

My hosting provider, if applicable, is: Linode

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No

I’m trying to set up SSL for the root domain, pbcircle.org. It already works on www.pbcircle.org. I have several other domains on this server and get the same error when I try to do this for any of them - the www.pbcircle.org cert seems to have usurped all the others in some way that I don’t understand.

2

I would recommend using http-01 authorization instead of tls-sni-01.

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