I disagree @rg305 ... This is a great example:
I love(d) this thread. It shows someone coming here for help and is willing to listen and trust the "helper"... and the "helper" listens, and is intuitive and experienced enough to know what the OP needs even if they don't know what to ask.
Both parties are willing to stick it out on the line and be honest with their grasp of the situation and ACHIEVE A SOLUTION while learning in the process.
So I challenge:
Most really don't, but some really do!