I'm having problems on getting the new certificate for my domain mpino61.asuscomm.com

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
mpino61.asuscomm.com
I ran this command:
I'm activating it on my Asus ZenWifi router
It produced this output:
authorization ongoing
My web server is (include version):
asuscomm.com
The operating system my web server runs on is (include version):
3.0.0.4.388_24621-g9054e31
My hosting provider, if applicable, is:
asuscomm.com
I can login to a root shell on my machine (yes or no, or I don't know):
don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
user interface with admin privilege
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

2

You haven't given us much info to work with. I think your best place to start is on an Asus support forum. Often these problems are general configuration problems of your device or related equipment (like router).

If you find a log that describes an error from the Let's Encrypt server we can help with that.

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