I can't setup the account on my domain

Help
1

My domain is: perespolis.com

I ran this command: /root/.acme.sh/acme.sh --issue -d perespolis.com -d www.perespolis.com --cert-file /etc/letsencrypt/live/www.rmronsol.com/cert.pem --key-file /etc/letsencrypt/live/perespolis.com/privkey.pem --fullchain-file /etc/letsencrypt/live/perespolis.com/fullchain.pem -w /home/perespolis.com/public_html --server letsencrypt --force --debug

It produced this output: attached

My web server is (include version): litespeed

The operating system my web server runs on is (include version):ubuntu20

My hosting provider, if applicable, is: digitalocean

I can login to a root shell on my machine (yes or no, or I don't know):y

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): cyberpanel new

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
debuglog.txt (49.9 KB)

2

Please don't use this option. It's almost never a good idea to force a renewal and this option does not "magically" force anything else like validations to begin with. Also, if you don't know what an option does, it's best not to use it at all before you learn the actual usage of that option.

It's not recommended to combine multiple clients. These file paths are from Certbot and currently you're working with acme.sh. I would not recommend this.

Are you sure this is the correct webroot path for your website? Should there be any website to begin with? Because when I go to http://perespolis.com/ I'm getting a 404 file not found error from LiteSpeed.

3 Likes
3

Hello @saman,

The domain's name servers having major issues (at least presently)

Using the command dig perespolis.com NS +trace; dig: couldn't get address for the NS

perespolis.com.         172800  IN      NS      ns1.cpaneliran.com.
perespolis.com.         172800  IN      NS      ns2.cpaneliran.com.
CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 900 IN NSEC3 1 1 0 - CK0Q3UDG8CEKKAE7RUKPGCT1DVSSH8LL NS SOA RRSIG DNSKEY NSEC3PARAM
CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 900 IN RRSIG NSEC3 13 2 900 20241104002556 20241027231556 29942 com. 91X1yPcVakmmDBB4610js+PlS6tsWXkckWFbTVELLHTxMPp59zhHBr4l tmpQNcq+1jif9HVX3wzuMqzt562zlw==
OS0E19IV1KRIQSGTNT37BM41ALC5JK9H.com. 900 IN NSEC3 1 1 0 - OS0E89U9VD8I9P2VIQTO6OR6LCGU3ENC NS DS RRSIG
OS0E19IV1KRIQSGTNT37BM41ALC5JK9H.com. 900 IN RRSIG NSEC3 13 2 900 20241106011648 20241030000648 29942 com. 4qga2PVo2ap59eOkojFINQbkFbRCifNCcCDypht9MRutSFORQQJCvuaL fymXTapeXJPVIJKWbQWrKyFZb53YRQ==
couldn't get address for 'ns1.cpaneliran.com': not found
^C^Ccouldn't get address for 'ns2.cpaneliran.com': not found
dig: couldn't get address for 'ns1.cpaneliran.com': no more

https://dnsspy.io/scan/perespolis.com I see

image
image910×589 17.3 KB

https://zonemaster.net/en/result/11c9aff203456587 I see

image
image1076×482 7.17 KB

ICANN Lookup shows

image
image461×452 3.83 KB

1 Like
4

image

Name:    ns1.cpaneliran.com
Address: 142.93.210.143

Name:    ns2.cpaneliran.com
Address: 142.93.210.143

^^ Same IP ^^

2 Likes
5 
$ nslookup perespolis.com 142.93.210.143
;; communications error to 142.93.210.143#53: timed out
;; communications error to 142.93.210.143#53: timed out
;; communications error to 142.93.210.143#53: timed out
;; no servers could be reached

Any chance there is Geo Blocking of the Name Servers?

7

Slim.
My bet is on an overzealous/misconfigured [local] firewall.

HTTP+S work just fine:

curl -Ii 142.93.210.143
HTTP/1.1 404 Not Found
date: Wed, 30 Oct 2024 23:55:37 GMT
server: LiteSpeed
connection: Keep-Alive

curl -Iik https://142.93.210.143
HTTP/2 404
date: Wed, 30 Oct 2024 23:55:40 GMT
server: LiteSpeed
1 Like
8

Looking up DNS for the name servers both get "Not found" from around the world
NS1 - Permanent link to this check report
NS2 - Permanent link to this check report

2 Likes
9

DNS [TCP+UDP] are being dropped [locally]

2 Likes
10

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.