Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: blankslateit.com
I ran this command:
certbot certonly --cert-name -d blankslateit.com -d www.blankslateit.com
It produced this output:
Failed authorization procedure. www.blankslateit.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.blankslateit.com/.well-known/acme-challenge/tuitqRyawEBcioDAbrRhYgKoC-6xz6hgDvWVv81vr_I [2604:a880:400:d0::5c1:6001]: "\n\n\n \n <link rel="stylesheet" href="https://unpkg.com/@shopify/polaris@4.0.0-r", blankslateit.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://blankslateit.com/.well-known/acme-challenge/_Q-StXwD5Ncx86gZEa7BZs4ydlSPpEJCmeody1uoI-Y [2604:a880:400:d0::5c1:6001]: "\n\n\n \n <link rel="stylesheet" href="https://unpkg.com/@shopify/polaris@4.0.0-r"
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.blankslateit.com
\n <link rel=\"stylesheet\" href=\"https://unpkg.com/@shopify/polaris@4.0.0-r"
Type: unauthorized
Detail: Invalid response from
http://www.blankslateit.com/.well-known/acme-challenge/tuitqRyawEBcioDAbrRhYgKoC-6xz6hgDvWVv81vr_I
[2604:a880:400:d0::5c1:6001]: "\n\n\nDomain: blankslateit.com
\n <link rel=\"stylesheet\" href=\"https://unpkg.com/@shopify/polaris@4.0.0-r"
Type: unauthorized
Detail: Invalid response from
http://blankslateit.com/.well-known/acme-challenge/_Q-StXwD5Ncx86gZEa7BZs4ydlSPpEJCmeody1uoI-Y
[2604:a880:400:d0::5c1:6001]: "\n\n\nTo fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version):
nginx version: nginx/1.14.0 (Ubuntu)
The operating system my web server runs on is (include version):
Ubuntu 18.04.4 LTS
My hosting provider, if applicable, is:
App hosted on Digitalocean
Domain from Google
I can login to a root shell on my machine (yes or no, or I don't know):
Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
0.31.0