Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
It produced this output:
Requesting to rerun ./certbot-auto with root privileges…
./certbot-auto has insecure permissions!
To learn how to fix them, visit Certbot-auto deployment best practices
WARNING: unable to check for updates.
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
An unexpected error occurred:
ValueError: Requesting acme-v02.api.letsencrypt.org/directory: Network is unreachable
Please see the logfiles in /var/log/letsencrypt for more details.
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):