I am facing issue on my subdomain I have succesfully installed ssl from my cpanel on my main domian but it seems its not working with subdomain

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My domain is:

I ran this command:

I installed through cpanel directly

It produced this output:
activated on main domain but not on subdomain

My web server is (include version):

The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
tso host
I can login to a root shell on my machine (yes or no, or I don’t know):

I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
yes I am using cpanel
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

1 Like

Hi @dublewW

the eshop has the ip

The luxeautospa.pk has

Two different ip addresses, same cPanel? If your cPanel runs on the, you can’t create there a certificate with the eshop subdomain.


Hey thanks for pointing out, No its the same cpanel shall I change ip for eshop by editing the dns? or do you have any other suggestion?


How should that work if your shop runs under that other ip?

Please read some required basics:

Normally, a (new) ACME client must run on your shop - ip - machine. That has nothing to do with your main domain if the ip is different.


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