SSL is not working on main domain

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:mysticforever.com

I ran this command: SSL is not applied on mysticforever.com, however its working on other domains like www.mysticforever.com, cpanel.mysticforever.com etc.

It produced this output: Not secure

My web server is (include version): Apache - 2.4.51 (cpanel)

The operating system my web server runs on is (include version):CloudLinux release 7.9

My hosting provider, if applicable, is: Webhostingpad

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Cpanel, 11.94.0.8

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

2

You issued a lot of certificates: letsdebug-toolkit

One (five, actually) of them is valid for all the names you need. You should use it.

How did you obtain your certificates?

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Your server is sending the cert which has 7 domain names but that cert does not have your apex domain mysticforever.com. So, just make another cert that includes it.

Or, you have 5 wildcard certs which would work fine. You could switch your server to send one of those.

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If you don't manage the cPanel, speak with your HSP.

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