Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: cosmos.metglobal.tech
I ran this command: sudo certbot certonly --webroot -w /etc/nginx/sites-enabled -d cosmos.metglobal.tech
It produced this output: ERROR: ld.so: object '/lib/snoopy.so' from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Requesting a certificate for cosmos.metglobal.tech
Performing the following challenges:
http-01 challenge for cosmos.metglobal.tech
Using the webroot path /etc/nginx/sites-enabled for all unmatched domains.
Waiting for verification...
Challenge failed for domain cosmos.metglobal.tech
http-01 challenge for cosmos.metglobal.tech
Cleaning up challenges
Some challenges have failed.
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: cosmos.metglobal.tech
Type: unauthorized
Detail: Invalid response from
Cosmos
[35.186.219.188]: "\n\n\n\n<html
lang="en">\n\n\n\n <meta charset="utf-8">\n <meta
http-equiv="X-UA-Compatible" content="IE=edge""To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Nginx
The operating system my web server runs on is (include version): NAME="Ubuntu"
VERSION="16.04.1 LTS (Xenial Xerus)
My hosting provider, if applicable, is: -
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): -
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 1.14.0