Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: monorailex.org and innovaresource.com
I ran this command: Let's Encypt button in Virtualmin
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for monorailex.org
http-01 challenge for www.monorailex.org
Using the webroot path /home/innovanv/domains/monorailex.org/public_html for all unmatched domains.
Waiting for verification...
Challenge failed for domain monorailex.org
Challenge failed for domain www.monorailex.org
http-01 challenge for monorailex.org
http-01 challenge for www.monorailex.org
Cleaning up challenges
Some challenges have failed.
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: monorailex.org
Type: unauthorized
Detail: Invalid response from
http://monorailex.org/.well-known/acme-challenge/SdNjn-5lyz7ToZw_41WzPNXl8eEgFSRdgWtM46_ih3M
[2600:3c00::f03c:92ff:fe9a:728d]: "\n\n404 Not
Found\n\nNot Found
\n<p"Domain: www.monorailex.org
Type: unauthorized
Detail: Invalid response from
http://www.monorailex.org/.well-known/acme-challenge/vX0GogwT-OQjoQCm-_AFi2atUfFamcsSgcJT1a8MeCY
[2600:3c00::f03c:92ff:fe9a:728d]: "\n\n404 Not
Found\n\nNot Found
\n<p"To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Apache version 2.4.41
The operating system my web server runs on is (include version): Ubuntu Linux 20.04.3
My hosting provider, if applicable, is: Linode
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Virtualmin 6.17-3
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 0.40.0
I moved my sites from one host to another. I got certificates for some of the other sites, but these two keep giving me this error. I have looked at the Name Servers and the DNS and it looks right to me. Is there a way to tell which IP Let's Encrypt is trying to verify the response from? I don't see it trying in the access logs. I made the switchover 4 days ago.