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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: truaccent.com

I ran this command: certbot certonly

It produced this output:
How would you like to authenticate with the ACME CA?

1: Apache Web Server plugin (apache)

2: Nginx Web Server plugin (nginx)

3: Runs an HTTP server locally which serves the necessary validation files under

the /.well-known/acme-challenge/ request path. Suitable if there is no HTTP

server already running. HTTP challenge only (wildcards not supported).

(standalone)

4: Saves the necessary validation files to a .well-known/acme-challenge/

directory within the nominated webroot path. A seperate HTTP server must be

running and serving files from the webroot path. HTTP challenge only (wildcards

not supported). (webroot)
+++++++++selected option 2+++++++++++
Please enter the domain name(s) you would like on your certificate (comma and/or

space separated) (Enter 'c' to cancel): truaccent.com,www.truaccent.com

My web server is (include version):
opencast 17
The operating system my web server runs on is (include version):
on Centos09
My hosting provider, if applicable, is:
digitalocean
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 2.11.0

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Hi @tjames,

From around the world shows "Connection timed out" Permanent link to this check report for http://www.truaccent.com as the input and selecting HTTP. Looks like the site is down.

Edit

Here is a list of issued certificates crt.sh | truaccent.com; there are several recently issued certificates, why not just use one of them?

image
image1029×478 73.3 KB

https://tools.letsdebug.net/cert-search?m=domain&q=truaccent.com&d=168

image
image1049×856 36.5 KB

4 Likes
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No it's not down. I see the test page. I received multiple certificates but don't know the best process to upload. Now it says I'm locked out with too many attempts within 5 days.

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Hi @tjames, did you check with something such as https://check-host.net/ ?

2 Likes
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It was up. But after running Certbot it can't find the path to the issued certificate. How to install is the question???

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Your certonly request only gets a certificate. You must configure your server to use it. The path to the cert was shown when Certbot got it. You can also see the path with:

sudo certbot certificates

If you need help configuring your server, this is one good reference. Do not enable Stapling as that is being dropped by Let's Encrypt very soon. And, do not enable HSTS until you are fully aware of what it does.

That all said, your nginx server seems completely down. It does not reply to HTTP or HTTPS requests. Review https://letsdebug.net to test HTTP connections. Try SSL Labs for HTTPS: SSL Server Test: truaccent.com (Powered by Qualys SSL Labs)

1 Like